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Auto Insurance Reviews USAA Auto Insurance Customer Claims

USAA Claim Reviews

USAA
Overall Rating:
2/5

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Treated terrible..If dealing with USAA hire attorney first!
Three weeks ago I was involved in an accident with a USAA member. There member clearly backed into my vehicle in a parking lot. Their member did not even call USAA to report the accident I had to....
11.04.2013

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Run Away From USAA
I am just in the beginning stages of the claim where i was involved in an accident w/ one of their customers. And let me tell you i can already tell it is going to be a battle and they are going to...
03.21.2013

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If someone hits your vehcile, pray they aren't insured with USAA!
On 3/29 my family was involved in an accident with a USAA insured member. Police cited her at the scene for "Careless Driving," automatically deeming her at fault. We were contacted by USAA, who...
04.16.2012

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Never have I ever been so mistreated
I was hit by someone with USAA auto insurance in January, I was contacted very quickly after the accident, and was given the rundown of the entire process, during which I was asked if I carried full...
03.21.2012

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Horrible Horrible Horrible
Got into a wreck with a USAA holder a few months back. Little guy pulled out in front of us trying to cross 4 lanes of HEAVY traffic. His car has a few scratches but my car had it's front bumper...
12.29.2011

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Denied payment for rental car
I am a carrier of Geico but I was hit by a USAA insurance carrier. The accident happened on the 9th and fault was not determined until the 18th, that being the USAA carrier. I immediately got a...
12.29.2011

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Very disappointed....
My first accident in 47 years of life, with another USAA member, and I get the book thown at me! The other driver's lane was packed with snow and he refused to merge into the left lane and tried...
12.05.2011

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USAA - Hope you are never hit by their insured - nothing but headaches
My kids were driving my car (22 & 15 yrs old) on August 4, 2011 and were rear ended by a USAA insured driver. Turns out the driver had earlier been to the dentist and was put under for a procedure,...
10.25.2011

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Shared fault in a side impact
My wife and I were backing out of a parking spot when a guy accross the parking lot isle backed into the side of our car, leaving a dent that is obviously on the side. We filed a claim with USAA and...
08.19.2011

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