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Auto Insurance Reviews USAA Auto Insurance Customer Claims

USAA Claim Reviews

USAA
Overall Rating:
2/5

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Don't use USAA
USAA is a disappointment. I was involved in a hit & run accident (not my fault) & USAA is my insurance company. When I filed the claim, the respresentative told me that I have to send her a copy of...
03.31.2011

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Totally baffled
It was almost a month ago that a USAA insured driver ran my husband off the highway, travelling 70 mph, into the medium strip, where his car was overturned. He fortunately had only cuts and bruises...
03.24.2011

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USAA Fails to pay enough to fix car
Over the weekend someone threw some type of liquid on my BMW trunk lid. It left ugly brown spots and even ate through the paint in places. The USAA Adjuster came out and gave me a quote of $444.00...
09.03.2010

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Do not pay fair market value
USAA used to be a benefit for Military officers but has turned into just another auto insurance company. I was recently involved in an accident and my car was a total loss. Rather than use a value...
10.14.2008

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usaa claims are a joke
I have been a USAA customer (home, auto, credit card,LOC loan) for 35 years. Don't make that mistake. The insurance company is as good as when you need them. This one sucks! They are slow, hard to...
03.21.2008

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