Unitrin Direct Customer Review
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Overall Ratings
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Overall Ratings
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Low introductory rate
Beware. The rate they gave me for the first six months was too good to be true, and I fell for it. Six months later, when my renewal came through, the rate had gone up $25 per month. They explained that I had been given a $25 discount for the first six months, which was now removed. When i complained, they gave a token apology if it hadn't been explained clearly at the outset.
It's not a discount, it's a planned rate increase that they drop on you. Customer service made absolutely no effort to re-adjust, and I'm switching companies on principle.
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| Currently insured with Unitrin Direct: |
| Yes |
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| Customer period: |
| New Customer |
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| Unitrin Direct Recommended?: |
| No |
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