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Automobile Insurance Unitrin Direct Auto Insurance

Unitrin Direct Customer Review

 
 
Unitrin the worst ever
Posted by mon on Date: 09.08.2008
Location: City: Grosse Pointe State: Michigan
 
On 09-10-2007 my car was stolen in my mothers drive way, a house I lived in and grow up in. I'm since moved about 2yrs ago. On that day I called and made a claim reported it to the police called like 4-5 times that day to get a claims number in order to get a rental car. my claims rep instead of calling me on the phone sent me a email like 48 hours later. It has been 30 days now and I'm no closer to resolving this matter. The calims rep is still not contacting me. And oh since the car was stolen they will not cover my reantal car I have been made to pay that bill and my premuim has went up as well. This is the worst insurance company I have ever dealt with. When this is all done and finished they will not have me as a customer. If you spend more time at another resident you have to inform them so they and rate your insurance under Dual address which is something I have never heard of. So for filing a claim on a stolen car you will be ...SHIT OUT OF LUCK ...with this company. Pay the higher price for well known insurance companys like...AAA...State Farms...AllState.....that way you save yourself the pain..stress...and tears...I know I have cried more in these 30days dealing with this company then when my grand mother die. They make you feel like the ..Thief!!!!!
Please be aware...I warn you seek another
 
 
 
Coverage
Cost
Customer Service
Claims
Overall Rating
Currently insured with Unitrin Direct:
Yes
Customer period:
1 Year
Unitrin Direct Recommended?:
No
Vehicle Information
Year: 2005
Make/Model: Jeep / Grand Cherokee