State Farm refuses to honor written agreement!
By Dennis Neal from
Dupont
,
Washington
Our car was totaled by a state farm policy holder. blame was never contested.
Get this... they refused to tow the car to my house!
They only towed it to their own yard!
what?! - its my car!
I went to the yard and my car had been stripped!
They stole my new stereo!
OMG - SF claims to have pictures that it was this way when they got it. They refuse to show me the pictures... I sent them the pictures I have and the receipts i have of the radio being there!
First advice - if you are on a wreck - take pictures of your interior too!
Even if there is no damage - we thought we were smart by taking pictures of the outside of the car...
now about settlement:
OK- although they offered only 50% of the value of the car, I understand that their job is to pay as little as possible. - and of course my car had no stereo... (I need a drink just typing this)
What really gets interesting is that we finally agreed on a price but their letters always had the wrong amount... $300 lower... I would think that is peanuts to SF... After 8 weeks, 8 weeks! I finally got them to send me a letter with the correct amount. the amount we agreed on! - I signed the title over and guess what? the check was for.. $300 dollars less... This is hilarious, I can spend $300 of SF money just by calling them every day for a month, I can waste at least $10 dollars worth of somebody's time!
I figure I am going to go to the local SF rep - who keeps sending me junk mail about how great they are - spend a few hours quizzing him... hmmm how much do you think an hour of his time is worth?
To be fair:
Oh there is one good thing: they are fast. they sent me the check really fast, the fact that it was less than we agreed on shouldn't blind us to the efficiency of their operation.
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