A Safeco driver ran a red light, the police report states that he was clearly at fault but the Safeco adjuster, Matthew Recker, is saying I'm liable because I didn't see him coming. The adjuster on the phone was abusive and sarcastic. I've never had a worse...
Recently my neighbor backed into my wife's car, causing substantial damage to the rear quarter panel.
The local agent advised me to contact Ms. Sarah Hegger, who would be my claims adjuster. I found Ms. Hegger to be very pleasant and most helpful. She...
Got into an accident. I've been T-boned by somebody running a red light.
My car was totaled. Within two weeks I got the check with a real estimation and a fair price. they also paid for my eyeglasses that was destroyed into accident. I bought new eyeglasses...
We recently wrecked our Tahoe and even though it looked awful, we didn't have any worries about whether it would be fixed correctly or not because we have Safeco. The reason we knew it would go smoothly was because of our past history with them.
Ten...
After a terrible incident with an accident, I was overwhelmed with the courtesy and professionalism of the way all of the Safeco people handled my claim. I was never involved in a more outstanding example of pure customer service. This organization put...
As always my overall experience was Great I would referre others to this company because of the way they took care of my claim and made me feel like i was a respected and that they care about there customers and treat them like a important person overall...
My adjuster name is Padget Brooks. I got into an accident on 8/8 and reported my claim the next day. 24 Hours claims did their job and gave me an adjuster who could not even give me a call or do his job. Left me a message saying that i can complete the...
After being rear-ended on a major L.A. freeway in a downtown intersection during rush hour, my wife and I were a bit disoriented and in shock for some hours after the incident. The initial phone contact with the Safeco claims adjuster gave us confidence the...
My new vehicle broke down at midnight on I70 as I was returning home from vacation. I was in the middle of the state of Missouri in the dark with a smoking engine. Roadside Assitance found me using my cell phone and sent a wrecker immediately. The...
