Safeco adjuster sarcastic and abusive...
A Safeco driver ran a red light, the police report states that he was clearly at fault but the Safeco adjuster, Matthew Recker, is saying I'm liable because I didn't see him coming. The adjuster on the phone was abusive and sarcastic. I've never had a worse customer service experience in my life.
The only positive thing I have to say is that the customer service reps at the national 800 number are polite and professional. But the adjuster I'm dealing with is their antithesis.
| Are you currently insured with Safeco? |
| No |
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| How long have you been a customer? |
| n/a |
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| Would you recommend Safeco ? |
| No |
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