Stay away from them. There are many other insurance companies with much better service and prices. Here is my story with progressive. I bought my first insurance with them and tried to make it as cheap as possible as i only moved to the USA and had limited funds. I opted for monthly payments by direct debit (authorized to take funds from my bank account at the certain date each month). But Progressive (now I understand why they call themselves PROGRESSIVE) decided to increase my premium for the next period without no particular reason (while other companies actually give you bonuses and decrease premiums). The worst thing is that at that time I was in a really bad financial situation and had to count every cent so being unaware of increase in premium I had amount on my bank account only for my regular payments. But this guys tried to take increased payment from my bank account WITHOUT MY AUTHORIZATION!. Payment was denied as it led to overdraft. As soon as I found that out (2 days later) I called progressive to stop their service immediately. But would you believe that they still did put the amount for the next month for collection. After reading other reviews I wish some day this company will be out of the business
