Mercury Customer Reviews

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• Reviews

Overall Ratings

Overall Ratings

Mercury is not your advocate, extremely deceptive claims service
My truck was totaled by a driver running a red light. Mercury refused to provide a rental car unless I paid a deductible. Even with the police report and the other driver taking responsibility. I...

Experience with Mercury
We have been with Mercury for more than 18 years and every claim has been handled quickly and professionally. We have never experienced a claim being denied or not being paid. They have even settled...

Bad Faith Claims Dealings
After 19 years with Mercury, I had my first claim: a serious accident that closed the 405, totaled my car, and sent me to a hospital that must have neurosurgery. It was the end of April. The drunk...

Beware of exclusions and reduced coverages
Beware of exclusions and reduced coverages applied to your policy in certain situations, in the event of a claim you will be responsible for depreciation in addition to your deductible...

I was involved in a chain reaction car collision.
I was not at fault...

This is without a doubt the worst insurance
My car was hit by a woman who was insured by Mercury Insurance...

I have never had any problems with Mercury. I
I have read some of these review...

I was rear-ended by a Mercury covered driver.
The driver admitted guilt at the scene, gave me their insurance information and we went our way...

We totalled our car recently and we had the check
It was great! No complaints...

My 17 year old son, Sam, totaled his car on
Thankfully there weren't any major injuries...