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Overall Ratings

I hate this company, the worst insurance provider ever!

I canceled my insurance. At first they tried to say that my policy had renewed the day before so they would have to charge me a penalty of more than half my insurance premium for ONE day. I fought that issue with a supervisor who took away the charge. They...

Very happy with this company

I had been with another company for a long time when I decided it was time to shop around. LM had a better rate for both auto and H.O., so I went with them. Within the first year of coverage with them, I had to make both an auto and a H.O. claim (my first H.O...

Liberty Mutual is not truthful when giving a quote!

Been with this company since 1985 on both home/auto policies. Few minor claims (2 jewelry repairs and one minor auto claim which just involved a radiator bump); Added 16 yo son and out of 4 conversations not one rep told us about the 20% inexperienced driver...