Geico Customer Reviews

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Overall Ratings

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Poor Service
I was recently rear ended by a Geico policy holder. At first I thought this would be an easy process with all the good things you hear about Geico, I quickly realized this would not be the case. My...

GEICO has been a great experience for us!
We have been with Geico for about 5 years. We had our first claim after about 1 year. The accident was caused by another driver, and Geico paid us within two weeks and they were reimbursed by the...

GEICO Fails After 17 Years of Premium Payments
We had our first claim in 17 years with GEICO. We insure five vehicles. They took over three weeks to begin the claims process. They utilized every insurance trick they could discover to attempt to...

Appalling service on a simple matter
I have just penned the following email to GEICO. Since 12/31/08 I have been making a simple request: send me documents showing when my father was included on my policy, and how much his coverage was....

GEICO MORE THAN DOUBLED my rate without telling me!
I bought a policy from GEICO, $414 for 6 months. I paid $207 (half of it). I called them 30 days into the policy to ask about adding my girlfriend to my policy, and they ran my driver's report and...

Squash the Gecko
Geico DOUBLED my rates for a (one) speeding ticket. They sure impressed me with their dedication. I showed them my loyalty with a cancellation notice. ...

Geico gets it wrong twice
Though we have been happy with our Allstate policy and agent, we wanted to check the rates that were out there. As a basis of comparison, we got quotes for 100/300 bodily injury liability. The quote...

best insurance i ever used
I have had gieco for about 3 years now and my insurance drops in price every time i renew. I had an accident about 2 years ago and they were very quick to handle it and i had no problems what so ever...

geico is incompetent....first time forgiveness is BS
I met with a no fault of mine accident. The right side of the car was dented. They took 2 whole months to fix it coz the mechanic had gone on vacation. Does that mean they have only ONE mechanic??...

GEICO SUCKS BIG ASS!
GEICO Customer service reps are the rudest and most incompetent people I have ever dealt with. They are always right and the customer is always wrong. I had a dispute with them today which had me so...