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Auto Insurance Reviews Geico Auto Insurance

By Anonymous from AUSTIN, Texas
I was a GEICO customer for over 8-years and had no complaints about them until I had to use their claims department. I was rear-ended on August 1st by someeone who had GEICO, and I was injured in the accident. When the adjuster called me a few days after the accident, she was automatically defensive and accusational, and even YELLED at me about the accident and my injuries. I reminded the adjuster that I was the VICTIM in the accident, and that I was INJURED, and all I wanted was to get my car fixed, have GEICO pay my medical bills, and also any lost wages. She stated that it was hard to believe the injuries I had sustained in the accident were worth going to the doctors over, and if I was missing work make sure I had a good dr. that would justify the time off, as I was not hit "that hard". I was also told that if I wanted my car fixed quickly I woud have to take my car to their preferred location and drop the car off. She also stated that I had to make arrangements for my own replacement transportation and submitt receipts for the expense after my car was fixed. When I called the location, the gentleman had no idea what I was talking about, no one at GEICO called him and stated that if I left my car at his location, he would not be able to get it fixed for weeks. To this day, my medical bills are not paid, and my lost wages are not paid, and the adjuster stopped returning my calls. It is now in the hands of my attorney. After 8-years of GEICO taking my money, they really treated me like a piece of trash, and showed me how much I didn't matter to them. Needless to say, I am now insured with a different company, and no matter how much I am charged by other companies, I will NEVER go back to GEICO and I will NEVER refer anyone to GEICO.
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