Geico gets it wrong twice

Though we have been happy with our Allstate policy and agent, we wanted to check the rates that were out there. As a basis of comparison, we got quotes for 100/300 bodily injury liability. The quote came back quite a bit lower than Allstate. I called to verify how an umbrella policy for additional liability would begin to cover us and I was told that it was 300,000. That part is true. When I asked if there would be any gaps in coverage because of the 100/300 BI, I was told there was not a gap. That is not true. I called back a second time and was very specific and asked if there were damages between the 100,000 per person amount and the 300,000 per occurrence amount, who would pay and the rep told me I was covered. Wrong again. It was only after I sent an email to customer service that I got the correct answer. To be adequately covered with the umbrella the BI limits would have to be 300/300 so there would be no gap. This obviously changes the initial quote I received. The reps are either lying or they don't know what they are talking about. We'll be staying with Allstate.

Geico Customer Review