Geico Customer Review
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Overall Ratings
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geico is incompetent....first time forgiveness is BS
Posted by Mumtaz Saleem on Date: 10.07.2008Location: City: Olney State:
Maryland
I met with a no fault of mine accident. The right side of the car was dented. They took 2 whole months to fix it coz the mechanic had gone on vacation. Does that mean they have only ONE mechanic???? No apologies....no rental car....nothing. Finally I pick up the car and the rear wheel is wobbling. Can u believe it? They forgot to fix it! I pick it up a week later....I hear a knocking sound....the manager says it is rust coz the car was unused for 2 months. A month later I go and tell them I can still hear the sound. Now the mechanic tells me to go to the Hyundai dealer as he has no idea how to fix it. When ever I call geico they are very very rude. And to top it all they increase my premium. What happened to their promise of first time forgiveness???????
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| Currently insured with Geico: |
| Yes |
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| Customer period: |
| 2 Years |
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| Geico Recommended?: |
| No |
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| Vehicle Information |
| Year: |
2005 |
| Make/Model: |
Hyundai / Elantra |
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