Esurance Insurance Reviews

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Overall Ratings

I think they're great

I haven't had to file a claim or anything but insurance was always cheaper than they price they quoted and it's gone down a few times in the past 2 years. I like them, haven't had any issues and customer service was great when I called them....

Very deceptive rate policy, a huge waste of Client's time and money!

Listen, my premium has changed six times in the six months I've been with esurance. I've provided about a hundred documents, and I've spent way too many hours with this. The original solicitation I received from esurance was to save me about $300 per year...

Get something better. Bad Customer service. Click. Quote. Raise Rates.

I had Esurance for about three years, before my Policy was cancelled without notice. This a honest opinion about this company. Rates: The rates I paid were way more than any other insurance company, I was later to find out. Being in the military I wanted...

To the ppl who have Esurance

Instead of complaining on how you didnt get your information updated through a customer service rep .. heres a Hint!! LOG ONTO YOUR ONLINE ACCOUNT AND CHANGE IT YOURSELF .. its that easy.. ANOTHER, IF YOUR NOT GETTING YOUR EMAILS, LOG ONTO YOUR ACCOUNT, IT...

Worst Insurance Company EVER!

I would stay away from Esurance, been with them for 3 years because the price was cheaper than the rest. I was hit by another vehicle, Esurance agreed the other party was at 100% fault yet decided not to pursue arbitration. Not to mention the entire process...

Esurance-Beware People

Please be aware- you will have a cheaper rate- but your customer service for adding/changing vehicles is horrible!! Also, don't get into an accident!! You will be onthe phone for days and days trying to get your vehicel fixed-- Which I dont know when...

Lower rates shouldn't mean horrible service

I recently switched to Esurance for the lower rates and have regretted my decision after being involved in an accident. I was rear-ended while sitting at a dead stop; it took about 8 hours for an Esurance representative to contact me after I reported my...

Great Insurance.

I had an accident a few months ago. Their customer service and claims dept were very friendly and helpful. I submitted a claim and got the check in 3 days..i was back on the road with a like new car in 5 days. Great insurace i would highly recommend it. ...

Don't get into an Accident

BEWARE! Yes the prices are great.. But Don't get into an Accident.. They have horrible customer service with Claims.. Took FOREVER to get my Vehicle Fixed- not to mention it was not even my fault!!! I Switched Companies.. I warn everyone.. DO NOT USE...