You can say your insurance company is great until you actually have an accident. It is then the true colors of the insurance companies reveal themselves. Having had a minor accident, which should have only took a few days to fix, it took over a month for me...
Esurance automatically charged my bank account to renew my policy a few weeks before it was to end. I had the same trouble with them last year except that time, they'd charged a bank account that was empty and i was ready to close. this has caused me so much...
I had to pay 280.00 down payment to get 2 autos insured, Then added a third and additional driver on the next day.the same day I received an email from esurance that because my son had an accident in 2007 the premium had risen to 2744.00 for a six month...
They are a rip off. Seriously beware of these people. They will NOT call you back and refuse to admit they are wrong. They will not HELP you out AT ALL. I had a policy with them for 6 months on auto insurance. My policy ended on September 2, 2008. (Today) I...
Cancels your policy without proper notification. Does not provide account update information. Does not write important information.
keep an eye on your policy as cancelation happen due to systems glitches. 2 months in a row for me.
No accountability,...
This company will give you a low quote to get you in first. then, they will charge your account automatically for certain amount of money based on rules set by them. The customer service is very rude. I am glad that I only have 6-month with them. I will...
I cannot say enough good stuff about these people. They are so willing to work with you no matter your situation.
I have seen lower advertised prices (but not by much, like by $25/mo), but I am convinced there is NO better insurance company. They are...
I was involved in a hit/run case-- a car hit mine while it was parked. At first esurance was very responsive.. I failed my claim online within 5 hours the called and talked to me about it. Then came the long silence.. I communicated with them with email,...
First of all, they aren't clear at all at what you need to do when a claim is filed. Second of all, they haven't sent important legal docs after 5 e-mails and when I asked for possible refund and cancellation, they asked me to file a claim which I already did...
