Stole money from my bank account
Esurance automatically charged my bank account to renew my policy a few weeks before it was to end. I had the same trouble with them last year except that time, they'd charged a bank account that was empty and i was ready to close. this has caused me so much trouble and bank charges. the policy was like 1000 dollars so you know... i called them to tell them that i don't want to do any business with them at all after this and they said they'll MAIL me a check in 2 weeks. so.. they can automatically take money out of my acct but it takes 2 weeks to snail mail me a check? now my account is overdrawn and i have no money to buy food for my family. i called them on the phone and they are absolutely unremorseful. they said they warned me through email that they were to charge me.. an email account i no longer use btw. take my advice, DO NOT give this company your credit card number as they will charge your acct without proper warning or your authorization to renew. i did not want to renew my policy with them. what gave them the right to assume i did? this was never told to me when i talked to the agent over the phone when i signed up for service. i have no idea how i'm going to eat for the next few weeks especially now with all of these bank charges i didn't expect for having to cover the charges i've already made on the acct. i'm barely living week to week. i hate esuarance. we were barely holding it together and they have ruined our lives and they really don't care.
| Are you currently insured with Esurance? |
| Yes |
|
| How long have you been a customer? |
| 2 Years |
|
| Would you recommend Esurance ? |
| No |
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