Great Insurance Company
I found Esurance many years ago when they were a start up company, they had the cheapest price around. I was leery at first, but that changed when I got into an accident a year or two later, when I rear ended another vehicle.
The claims process was smooth as it could be. I chose my own shop in the area, and Esurance even paid for the tow, even though I had no towing coverage. They never did have an adjuster come out, but repairs were made, the bill was paid ($6,000 worth) and I was off sailing after just my $500 deductible.
One annoyance is that my rates always go up at renewal for unknown reasons. I haven't had an accident or ticket in years. I've had success in the past with calling them to complain, and they drop the rate back to where it was, but other times they won't budge. When they won't I simply change insurance companies for a month, then go back to Esurance and the new quote is always cheaper than it was before.
| Are you currently insured with Esurance? |
| Yes |
|
| How long have you been a customer? |
| 3-5 Years |
|
| Would you recommend Esurance ? |
| Yes |
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