I had been with another company for a long time when I decided it was time to shop around. LM had a better rate for both auto and H.O., so I went with them. Within the first year of coverage with them, I had to make both an auto and a H.O. claim (my first H.O...
My car was T boned by one of their client. Had a hard time to contact and recover my loss. They are:
Very slow
Unfair evaluating your vehicle
Unprofessional
Rude
Pain in the a**
DO NOT DEAL WITH THEM, IF ALL POSSIBLE...
Got an awesome quote online, but when you call them the price goes up almost $200!! What a rip off. In this state, we call that Bait and Switch, which is illegal. I'll stay with The Hartford, they quoted me online and didn't change the price when it came...
We have been with USAA for years. A few PCS and a deployment, my accounts were taken care of and everytime I called the service was unmatched. I understand I am paying a bit more, but hell, I am with USAA!
Thank you to our extended military community, you...
A week ago, I got out of my car to get something out of my back seat, and I left the door open. Then, the wind blew my car door into the car parked next to me. The guy's door isn't even dented--we're talking a paint scrape.
So now, USAA says this few...
Please be aware- you will have a cheaper rate- but your customer service for adding/changing vehicles is horrible!!
Also, don't get into an accident!! You will be onthe phone for days and days trying to get your vehicel fixed-- Which I dont know when...
BEWARE! Yes the prices are great.. But Don't get into an Accident.. They have horrible customer service with Claims.. Took FOREVER to get my Vehicle Fixed- not to mention it was not even my fault!!!
I Switched Companies.. I warn everyone.. DO NOT USE...
I think the price could be a little better, but the service was great. granted, the damage wasn't that bad. i was hit by tire debris on the free way. the customer service provided was friendly and they handled everything efficiently. I was pretty satisfied....
