When in an accident they took care of all the leg work for me. Giving me a list of body shops (Als Body shop in Los Angeles is Fabulous for BMW) and having a local car rental call me to set up pick up. Never had any problems or difficulties. ...
I was involved in a hit/run case-- a car hit mine while it was parked. At first esurance was very responsive.. I failed my claim online within 5 hours the called and talked to me about it. Then came the long silence.. I communicated with them with email,...
We have been with Mercury for more than 18 years and every claim has been handled quickly and professionally. We have never experienced a claim being denied or not being paid. They have even settled a dispute we had over repairs from an authorized repair shop...
So my story sounds very similar to the rest here. long story short! 09/12/07 I got hit from behind while stopped at a stop light. $1600 damage to my car. So far over $1600 medical bills for whiplash. . I am still getting treatment for my injury, still taking...
A week ago, I got out of my car to get something out of my back seat, and I left the door open. Then, the wind blew my car door into the car parked next to me. The guy's door isn't even dented--we're talking a paint scrape.
So now, USAA says this few...
I was rear ended by one of their 19 year old students in a lifted land rover. We were going up hill even!!! So they had to accept liability--but that is where the decency ends. Their adjuster did not return phone calls, they low balled me in trying to...
These people are incompetent and rude. They never answer their phones and go against their word. They give out non-functional email addresses for me to send time-sensitive damage assessment photos. The agent told me they were getting an investigator to take a...
Their insured struck me from behind and then left the scene. This person was cited and arrested. Despite this, the UNITRIN claims adjuster told me that they would not accept liability. I'm still trying to work with them, but their most recent excuses are so...
Instead of complaining on how you didnt get your information updated through a customer service rep .. heres a Hint!! LOG ONTO YOUR ONLINE ACCOUNT AND CHANGE IT YOURSELF .. its that easy.. ANOTHER, IF YOUR NOT GETTING YOUR EMAILS, LOG ONTO YOUR ACCOUNT, IT...
After 19 years with Mercury, I had my first claim: a serious accident that closed the 405, totaled my car, and sent me to a hospital that must have neurosurgery. It was the end of April. The drunk driver that rear-ended my stopped car after I had hit and...
