After being rear-ended on a major L.A. freeway in a downtown intersection during rush hour, my wife and I were a bit disoriented and in shock for some hours after the incident. The initial phone contact with the Safeco claims adjuster gave us confidence the...
I had wonderful service. My father was using my car when he was rear ended by someone who had the General Insurance. The gentleman admitted fault at the general but after learning that he had minimal coverage and it would not cover what to damage was done to...
The work by premium standards, their turn around time is awesome in any type of situation from towing to damage to an accident. Their thorough, courteous and empathetic. I use a broker who reruns my premium every 12 months for the best rate out there and I'm...
I have gotten into an accident with a driver that is insured by safeco. The representative from Safeco that helped me out was "Jared Norton", he was very unprofessional. Everytime i get a call from him, he sounds like he is "stoned" and very "Annoyed". He is...
I had a terrible car fire...a nightmare. After the call to my agent, Safeco claims personnel took over and made the best out of a horrible situation. I was totally impressed and satisfied with the information provided and the speed of the solution. I...
We thought AAA was best auto insurance company, so we insured our 2 cars at Diamond Bar, CA office. Both car was paid off.
Then, we bought a new car and added another paid off car, we only assumed they will make one policy.
When we get a bill, it came...
I filed a claim and it was not honored because the field agent wanted to save the insurance company he works for money on what they were responsible for paying me . They gave me the run around for a month and then sent a racist , unprofessional field agent to...
I was misled by the agent, bought and paid for a policy and the RMV1 form was incorrect and would not be accepted by the state of MA.
Geico claims that they had to cancel this policy and rewrite the policy in only the owners name and I would have to wait...
I had an accident and USAA simply refused outright to honor my policy. USAA has stalled, ignored communication from the other driver's insurance company, and employed all possible tactics to avoid honoring the claim. I now face a collection agency working...
My car was T boned by one of their client. Had a hard time to contact and recover my loss. They are:
Very slow
Unfair evaluating your vehicle
Unprofessional
Rude
Pain in the a**
DO NOT DEAL WITH THEM, IF ALL POSSIBLE...
