They are OK, But like to raise rates
Decent Insurance Company. Had one claim with them. Fairly quick service. My only gripe is that American Family will look for any reason to raise your rates. They sent out a letter asking if it was OK to check my credit. I declined (I don't like companies dinging my credit anytime they want) and they checked my credit anyway. I'm not sure how legal that is.
They said because of my credit, They may raise rates in the future.
I have a 728 credit score which is damn good. They have no reason to raise my rate. I hope that a manager or decision maker is reading this right now because I'm looking into legal action for messing with my credit w/o authorization. Also, as they put it, "in the near future" I'll be looking for a new insurance company.
| Are you currently insured with American Family? |
| Yes |
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| How long have you been a customer? |
| 3-5 Years |
|
| Would you recommend American Family ? |
| No |
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