By Deanna from Redmond,
Oregon
Its not always about the cheapest prices is how my agent explained to me when i bought insurance from her almost two years ago. Its about educating the Insurance buying public about what they are buying insurance for. My agent Kerry Holloway and her staff not only educated me about the importants of insurance, but provide me with excellent customer service they are always so friendly and Kerry always has some stash of chocolate in her office that she loves to share with my kids. I was amazed to see the complaints on this site about American Family Insurance because I have always just been more than impressed with everyone. Recently I totaled my car, I called Kerry on her cell phone after hours and she was right there to help me get a tow and make sure I was ok. She walked us through everything and I am very thank ful she is my agent. I refer all my friend co workers and family to her agency. They treat everyone with respect and its nice to know your not looked down on that your actually treated fairly and like your their friend as well as clients. I am very happy with them and if you get a chance give her a chance.
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