AAA Customer Reviews

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• Reviews

Overall Ratings

Overall Ratings

Very Good Support
When in an accident they took care of all the leg work for me. Giving me a list of body shops (Als Body shop in Los Angeles is Fabulous for BMW) and having a local car rental call me to set up pick...

Avoid AAA like the plague
These people are incompetent and rude. They never answer their phones and go against their word. They give out non-functional email addresses for me to send time-sensitive damage assessment photos....

Claim and Service Excellent
I met with an accident (Hit and Run case). AAA helped me fixing the car, they gave me a list of body shops, they were even willing to work out with body shop not listed with them. They even suggested...

accident
my dtr had an accident & they kept the vehicle on the policy after the accident even thought it was totaled & never let me know when they closed the case. When I asked for my refund (because I had...

AAA has been overcharging us by about $2000 per year for four years!
When we added a new car to our policy in September, the agent said to me that he noticed our premium was rather high. $3000 for two cars, 7 and 10 years old, and two adults with good driving records...

AAA disgusting and pathetic!
If I could give them a zero I would. My story is of two systems in America that are failing. I am hoping that you can help me with one of them. I bought a 2007 Toyota FJ Cruiser at the end of...

Liars
AAA lies to you. They say they will cover your expenses and then they will seek reimbursement. They can't fight for your accidents. And we pay for insurance for what? Worst insurance ever....

do not trust this company!
I was recently hit from behind on the freeway. The driver who hit me accepted full responsibility for the accident. His insurance was AAA. They attempted to deny the claim! It was less than $700!!...

NO HELP WHAT SO EVER!!!
After my accident that I didn't cuase they passed me around to several agents, and are still giving me the run- around 9 months later, nothing has been resolved. They expect me to do all of their...

Excellent Claims and customer service
This is truly a company that puts its customers first. I have a great agent who I can contact whenever I want and has always been more than helpful with anything I ever need that he can assist with....