Due to the economic downturn, I decided to "shop around" for less expensive auto insurance. With a flawless driving record and no moving violations, I initiated an on-line claim with AAA: full coverage - auto. After I provided a series of answers to...
I just recently got into a small fender bender early morning (Friday) with a AAA client. I tried contacting the person that AAA's told me to call. After a number of calls to the office and leaving messages to contact me about the problem I get an answering...
Yesterday we called AAAto have our car towed. When the driver of Campus Towing got there he apperaed dissoriented. He hooked up our car and we got in the towing truck. My wife was sitting next to me and whisppered in my ear that he smelled of alchohol. I too...
I have been with this company for over 7 years, with both my auto and homeowners insurance coverage. This year, they raised my rates by 34% on auto and 38% on our home. When we contacted them, they suddenly found "discounts" and told us they would mail us a...
This company has the worst customer service I have ever dealt with. They are completely disorganized and do not have a resolution department to handle problems or errors. They charged my bank account in error and caused my policy to lapse. No one was willing...
They charged me $434. one time when i usually pay $255/month just because I called them "just to change my mailing address" but somehow they decided to change my entire address and told me that my price went up because the location of where my is. But when I...
I don't usually post reviews on websites but in this case I think AAA customers should know that AAA may not cover you if you're in an accident. I've been with AAA for almost 18 years and have had maybe one at fault accident during that time. I recently...
I know most of the time these reviews are negative just because of the nature of reviews (angry people tend to make more noise). But I read some of the reviews and thought someone needed to tell the truth. AAA has been great for us. We have 4 cars and have...
my husbands policy has 3 cars on it. My husband had a small accident it was his fault but, he just bought the car 3 week earlier.He added it with full coverage over the phone. He called to report it and AAA told him he only has liabilty. If u get a loan to...
